Frequently asked questions

Agentis starts at $199/month for 24/7 bilingual call answering, appointment booking, and basic missed-call recovery. The Pro plan at $399/month adds advanced workflows and reporting. Premium at $799/month includes unlimited minutes, multi-location routing, and custom integrations.

No. All Agentis plans are flat monthly pricing with generous or unlimited minute allocations. Unlike Smith.ai and My AI Front Desk, you don't get a surprise bill if you have a busy month.

No setup fee on any plan. Onboarding is included — we configure your workflows, services, pricing, and routing during the 48-hour setup period.

We offer a 14-day money-back guarantee on your first month. If Agentis isn't the right fit, we'll refund you in full.

Agentis books into Google Calendar today, with native Dentrix, Open Dental, and Eaglesoft integrations on our roadmap. In the meantime we can bridge to most PMS systems via Zapier or Make.

Native Open Dental integration is on our roadmap. Today, we integrate via Google Calendar and Zapier — we can read availability and write appointments back into Open Dental through those bridges.

Google Calendar natively, plus Calendly, Mindbody, Jane, and Google Workspace. We can bridge to most other schedulers via Zapier or Make.

Yes. Most practices simply forward their current business line to the Agentis number — no number porting required. Your patients still call the number they've always called.

Yes. Marcus is natively bilingual in English and Spanish and switches mid-call automatically based on the caller's language. This is critical in Florida, Texas, and California markets.

Yes. Agentis answers every call 24/7/365 — nights, weekends, holidays, and during your team's lunch break. Most missed-call revenue happens exactly when your front desk isn't available.

Typically 48 hours from the time you complete onboarding. We configure services, pricing, insurance, hours, escalation routing, and voice persona before your go-live.

Marcus can live-transfer to your team during business hours, capture a detailed callback request, or escalate via SMS to an on-call number for emergencies.

Most can't — Marcus speaks naturally with appropriate pauses and tone. We're transparent if asked directly, but callers consistently rate the experience as helpful and friendly.

Yes. Marcus triages emergency calls using rules you define (e.g., for dental pain, pet emergencies, burst pipes) and immediately routes to your on-call line while capturing critical details.

Agentis is HIPAA-aligned — we don't store PHI by default, encrypt data in transit and at rest, maintain full audit logs, and offer BAAs on Pro and Premium plans.

Yes. Data is encrypted in transit and at rest, access is role-based, and we maintain full audit logs. We do not train AI models on your practice data.

Smith.ai is a hybrid AI + human service with per-call pricing starting around $97/month. Agentis is pure AI with flat monthly pricing starting at $199. Smith.ai works well for complex legal or financial screening; Agentis is built for dental, med-spa, vet, and contractor practices that need bilingual, always-on, predictable-cost answering.

Arini is a YC-backed dental specialist with strong native PMS integration (Dentrix, Open Dental). Agentis differentiates on bilingual English + Spanish, flat pricing, and simpler setup. If native PMS integration is your top priority today, consider Arini; if bilingual + simple pricing matters more, Agentis is a better fit.

My AI Front Desk starts at $55/month for 100 minutes with per-minute overages. Agentis is $199/month flat with much higher minute limits. MAIFD is cheaper for very low call volume; Agentis is more predictable and affordable once you get above ~50 calls/day.

TrueLark (acquired by Weave) is part of an all-in-one practice platform. Agentis is a specialist — lighter, simpler, bilingual, and focused on call answering + booking. If you want a single-vendor platform for payments, marketing, and calls, Weave fits. If you want best-in-class AI answering without platform lock-in, Agentis fits.

Dental practices, med spas, veterinary clinics, plastic surgery, law firms (solo and small), HVAC and plumbing contractors, and other service SMBs with high-value calls. We're vertical-flexible because the core workflow — answer, qualify, book or escalate — generalizes well.

Yes — it's specifically designed for SMBs that can't justify a full-time receptionist ($35K+/year) but still want every call answered professionally, 24/7.

Yes. The Premium plan includes multi-location routing — Marcus handles calls for each location with location-specific hours, services, and staff escalation paths.

Call Marcus directly at +1 (786) 435-1045. You'll reach the live AI receptionist and can role-play any patient scenario you want — appointment booking, emergency triage, Spanish intake, insurance questions, whatever you want to test.

Your services and typical pricing ranges, hours of operation, insurance plans accepted (if applicable), emergency escalation contacts, and your existing phone setup. The onboarding form takes about 15 minutes.